Today more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay, for an authentic Greek experience enjoyed in complete serenity and total peace of mind.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local and international regulations.
In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.
Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.
For further questions, bookings or travel information, our reservation department is at your full disposal and will be delighted to assist you via phone or email, info2regina-dell-acqua.com
The Hotel has developed an action plan and individual protocols for each section of the establishment to take measures, prevent and manage suspected Covid-19 cases, in order to limit the spread of the Covid-19 virus to staff and guests. The action plan is conformed to the rules and hygiene standards of the World Health Organization (WHO) and recommendations of Greece’s public health organization – EODY.
According to the plan, the hotel management has appointed a health coordinator to supervise that protocol is being followed and a doctor on call who will act on the instructions of EODY for testing suspected cases of Covid-19.
The Hotel has informed all stakeholders (employees, guests, contractors, suppliers, visitors and public) on the measures of its action plan.
GUEST ARRIVAL – DEPARTURE
GUEST ROOMS &SUITE
Extensive new cleaning practices are in place to provide the best possible protection against potential Covid-19 viruses. Before every arrival guest use autonomous disinfection procedure.Using a certified disinfectant capsule that scanning the disinfectant label that giving a unique code in every application.Every complete application is followed by a declaration of disinfection that has a valid licence to use Biosides.
FOOD & BEVERAGE